Using The Balanced Scorecard To Reform University Policing: An Illustrative Example

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Sean McGee
Kevin Berry
Cameron Carlson


Balanced Scorecard, University, College, Police Reform, Strategic Performance


Since the death of George Floyd, protestors nationwide have called for police reform, including on college campuses. This paper provides an illustrative example of how a balanced scorecard approach was utilized in the strategic reform of a campus police department. The study highlights how decision-makers can integrate the balanced scorecard’s use to successfully reform the campus police department and to create buy-in throughout the process.


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