A Conspectus Of Job Satisfaction: A Cross-Cultural Analysis Of Mexican And American Employees

Abstract

This study asks employees in the United States and Mexico their perceived feeling of job satisfaction with their employment across service and production industries. The results show unexpected dissimilarities and similarities in the employee responses. Hypotheses based on Hofstede’s Individualism (IDV) predicted cultural differences in the two countries would result in a higher perception of workplace satisfaction from employees in the United States than those in Mexico.