High Tech, High Fear?

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Tracy Reynolds
Sivakumar Venkataramany

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Abstract

Outsourcing a wide variety of information technology jobs overseas has become a recent trend due to the availability of well-educated and inexpensive work force abroad, particularly, in India. Back-office functions in financial services, medical transcriptions in health care industry and call centers for several industries are a few examples where less important and mechanical functions have been transported to less developed countries. While fears loom large on account of anticipated job losses, the changing landscape of the information technology field can bring many benefits to the American workforce by a better understanding of global competitors, strategically planning for future employment needs, and also promote continuing education for desirable skill sets.

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