Review Of E-Commerce Issues: Consumers Perception On Security And Privacy

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Saravanan Muthaiyah
Joseph Antony Jude Ernest
Chew Kok Wai

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Abstract

Web security has been a major issue of debate in the recent years. The lack of security is perceived as a major stumbling block for doing business online. Electronic cash payment systems are becoming more important than ever to facilitate online transactions and thus replacing traditional payment methods such as checks The prime objective of this paper is to determine the perception of consumers towards the security aspects of e-commerce technology. Specifically this paper examines the perception and awareness of security from the consumers standpoint especially in recent e-business processes that facilitate transfer of payment via electronic systems such as e-wallet, credit card and e-cash. The paper also examines the measures that can be taken so that the mindset of users can be changed to suit this new on-line culture.

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