Measuring Organizational Effectiveness: The Role Of The Organizational Community Index

Abstract

The purpose of this research is to help understand the value of presuppositions through the development of a community index for organizations, that employees bring certain community appeals to organizational life.  Those appeals are entrenched in ancestral paradigms of the past as a natural part of the human psyche (Nicholson, 1997).  This research attempts to understand the appeals with the development of the Organizational Community Index (OCI) with three subscales: Measure of Influence; Sense of Belonging; and Feeling of Recognition.  The subscales were developed based on previous research from the influence of anthropology, sociology, and psychology on organizational studies.  One hundred and forty-six business professionals were surveyed as an initial sample.  Results of reliability coefficients, skewness, and kurtosis indicated that the subscales are reliable and serve psychometric purposes.  The OCI should be further tested with larger samples sizes and in a variety of organizations.  Initial conclusions suggest that organizations might want to assess their sense of community among employees before they proceed with planned change involving organizational effectiveness.