Constraint-Based Personalization For Business Applications

Abstract

This paper reports on extensions of previous work applying personalization techniques and constraint-based methods within an intelligent agent framework. The Wise Net Inc. has developed an intelligent agent framework specifically for providing advanced scalable collaborative capabilities for easy integration with existing web-enabled enterprise applications. Since the summer of 2001, the author, his colleagues, and his research assistants, have been conducting applied research aimed at discovering the desired personalization models and effects to support collaborative e-business systems. Intelligent agents are being developed to implement these personalization effects through constraint-satisfaction methods and solvers. This paper documents the approach, progress achieved to date, and future directions. This work is being supported by The Wise Net Inc., the BC Advanced Systems Institute (BC ASI), and the Canadian National Research Council (NRC) through the Industrial Research Assistance Program (IRAP).