Developing Marketing Strategies To Increase Brand Equity: The Differences Between Age Groups

Main Article Content

Hui-Chu Chen
Robert D. Green

Keywords

Customer-Based Brand Equity, Marketing Strategy, Customer Age

Abstract

Retailers are facing challenges from global competitors, aging consumer markets, and households with less income that impact brand equity. This study examines three age groups’ (younger, middle, older) marketing strategy perceptions and their brand equity (brand loyalty, brand awareness, perceived quality, brand association). As expected, different strategies influence each age group. Generally, older retailer shoppers have the highest brand equity. The results have certain implications to the marketplace and for further research opportunities.

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