[1]
Chang, H.-Y., Lin, C.-P., Tsou, M.-Y. and Chen, C.-T. 2008. Determinants Of Customer-Perceived Service Quality In Senior-Care Industry And Their Relationship To Customer Satisfaction And Behavioral Intentions: Research Findings From Taiwan. International Business & Economics Research Journal (IBER). 7, 12 (Dec. 2008). DOI:https://doi.org/10.19030/iber.v7i12.3320.