CHANG, H.-Y.; LIN, C.-P.; TSOU, M.-Y.; CHEN, C.-T. Determinants Of Customer-Perceived Service Quality In Senior-Care Industry And Their Relationship To Customer Satisfaction And Behavioral Intentions: Research Findings From Taiwan. International Business & Economics Research Journal (IBER), [S. l.], v. 7, n. 12, 2008. DOI: 10.19030/iber.v7i12.3320. Disponível em: https://clutejournals.com/index.php/IBER/article/view/3320. Acesso em: 17 jul. 2024.