STIGLINGH, M. E-Service Quality Framework In A Revenue Authority Setting For South Africa. International Business & Economics Research Journal (IBER), [S. l.], v. 12, n. 3, p. 265–278, 2013. DOI: 10.19030/iber.v12i3.7670. Disponível em: https://clutejournals.com/index.php/IBER/article/view/7670. Acesso em: 17 jul. 2024.