NAUDE, P.; RUDANSKY-KLOPPERS, S. Perceptions Of Customers Regarding Their Expectations Of Service Quality In South African Full-Service Restaurants. International Business & Economics Research Journal (IBER), [S. l.], v. 15, n. 2, p. 55–68, 2016. DOI: 10.19030/iber.v15i2.9609. Disponível em: https://clutejournals.com/index.php/IBER/article/view/9609. Acesso em: 17 jul. 2024.