Zinser, Brian A., and Gary J. Brunswick. “Cross-Border Shopping: A Research Proposal For A Comparison Of Service Encounters Of Canadian Cross-Border Shoppers Versus Canadian Domestic In-Shoppers”. International Business & Economics Research Journal (IBER) 13, no. 5 (August 23, 2014): 1077-1090. Accessed August 18, 2020. https://clutejournals.com/index.php/IBER/article/view/8773.