The Third Millennium Secretary And Information & Communication Technology: Nigerian Experience

Abstract

The academic qualifications, routine duties, role responsibilities, office equipment and personal attributes of traditional secretary form the basics for the study of the third millennium secretary. Although some of the personal and business attributes of the traditional secretary may appear old, some of them are still relevant in the workplace today. For example, both traditional secretary and the third millennium secretary still carry out routine duties of typing, handling telephone calls, etc., but the third millennium secretary carries out management activities which were hitherto reserved for only the executive. The third millennium secretary is better trained, uses modern technology, manages both human and non-human resources more efficiently, and is better at public relations and communication skills.