MENDOZA, G.; SEDAGHAT, M.; YOON, K. P.; MELNYK, O. Balancing Queueing Systems With Excess Demand. International Journal of Management & Information Systems (IJMIS), [S. l.], v. 18, n. 3, p. 173–184, 2014. DOI: 10.19030/ijmis.v18i3.8704. Disponível em: https://clutejournals.com/index.php/IJMIS/article/view/8704. Acesso em: 17 jul. 2024.