[1]
Roslow, S., Nicholls, J.A.F. and Tsalikis, J. 1992. Time And Quality: Twin Keys To Customer Service Satisfaction. Journal of Applied Business Research (JABR). 8, 2 (Apr. 1992), 80–86. DOI:https://doi.org/10.19030/jabr.v8i2.6168.