HATZITHOMAS, L.; STAMELOS, I.; FOTIADIS, T.; MYLONAKIS, J. Quality And Effectiveness Of Enterprise Resource Planning - Customer Relationship Management Systems: Implications For Information Systems Marketing Strategies. Journal of Applied Business Research (JABR), [S. l.], v. 23, n. 3, 2007. DOI: 10.19030/jabr.v23i3.1389. Disponível em: https://clutejournals.com/index.php/JABR/article/view/1389. Acesso em: 17 jul. 2024.