KANTABUTRA, S. Leader And Follower Factors In Customer And Employee Satisfaction: It Takes Two To Tango. Journal of Applied Business Research (JABR), [S. l.], v. 22, n. 4, 2006. DOI: 10.19030/jabr.v22i4.1415. Disponível em: https://clutejournals.com/index.php/JABR/article/view/1415. Acesso em: 17 jul. 2024.