CASTLEBERRY, S. B.; MCINTYRE, F. S. Consumers Quality Evaluation Process. Journal of Applied Business Research (JABR), [S. l.], v. 8, n. 3, p. 74–82, 1992. DOI: 10.19030/jabr.v8i3.6147. Disponível em: https://clutejournals.com/index.php/JABR/article/view/6147. Acesso em: 17 jul. 2024.