POZZA, I. D.; TEXIER, L. Managing Multichannel Strategies In The Service Sector: The Example Of The French Insurance Industry. Journal of Applied Business Research (JABR), [S. l.], v. 30, n. 3, p. 863–868, 2014. DOI: 10.19030/jabr.v30i3.8571. Disponível em: https://clutejournals.com/index.php/JABR/article/view/8571. Acesso em: 17 jul. 2024.