STAN, V. Antecedents Of Customer Loyalty In The Retailing Sector: The Impact Of Switching Costs. Journal of Applied Business Research (JABR), [S. l.], v. 31, n. 2, p. 371–382, 2015. DOI: 10.19030/jabr.v31i2.9121. Disponível em: https://clutejournals.com/index.php/JABR/article/view/9121. Acesso em: 17 jul. 2024.