{"status":true,"content":"<div class=\"csl-bib-body\">\n  <div class=\"csl-entry\">POZZA, I. D.; TEXIER, L. Managing Multichannel Strategies In The Service Sector: The Example Of The French Insurance Industry. <b>Journal of Applied Business Research (JABR)<\/b>, v. 30, n. 3, p. 863-868, 24 abr. 2014. <\/div>\n<\/div>","elementId":"0","events":null}