{"status":true,"content":"<div class=\"csl-bib-body\">\n  <div class=\"csl-entry\">Pozza, Ilaria Dalla, and Lionel Texier. 2014. \u201cManaging Multichannel Strategies In The Service Sector: The Example Of The French Insurance Industry\u201d. <i>Journal of Applied Business Research (JABR)<\/i> 30 (3), 863-68. https:\/\/doi.org\/10.19030\/jabr.v30i3.8571.<\/div>\n<\/div>","elementId":"0","events":null}