{"status":true,"content":"<div class=\"csl-bib-body\">\n  <div class=\"csl-entry\">Pozza, Ilaria Dalla, and Lionel Texier. \u201cManaging Multichannel Strategies In The Service Sector: The Example Of The French Insurance Industry\u201d. <i>Journal of Applied Business Research (JABR)<\/i> 30, no. 3 (April 24, 2014): 863-868. Accessed February 11, 2019. http:\/\/clutejournals.com\/index.php\/JABR\/article\/view\/8571.<\/div>\n<\/div>","elementId":"0","events":null}