{"status":true,"content":"<div class=\"csl-bib-body\">\n  <div class=\"csl-entry\"><div class=\"csl-left-margin\">[1]<\/div><div class=\"csl-right-inline\">Bryce, K.R. 2014. The Role Of Social Media In Crisis Management At Carnival Cruise Line. <i>Journal of Business Case Studies (JBCS)<\/i>. 10, 3 (Jul. 2014), 231-238. DOI:https:\/\/doi.org\/10.19030\/jbcs.v10i3.8713.<\/div><\/div>\n<\/div>","elementId":"0","events":null}