MCCUISTON, V. E.; DELUCENAY, A. Organization Development Quality Improvement Process: Progress Energy’s Continuous Business Excellence Initiative. Journal of Business Case Studies (JBCS), [S. l.], v. 6, n. 6, 2010. DOI: 10.19030/jbcs.v6i6.255. Disponível em: https://clutejournals.com/index.php/JBCS/article/view/255. Acesso em: 18 jul. 2024.