DAVIS, L. R.; BRUMM, J.; BASHAW, R. E. Delta Dental Of Arkansas Taking The Next Step. Journal of Business Case Studies (JBCS), [S. l.], v. 5, n. 3, p. 17–26, 2009. DOI: 10.19030/jbcs.v5i3.4703. Disponível em: https://clutejournals.com/index.php/JBCS/article/view/4703. Acesso em: 18 jul. 2024.