COLL-REILLYRRY, J. H. The Case For Consistency: What Justifies The Maintenance Of A Top International Hotel Reputation?. Journal of Business Case Studies (JBCS), [S. l.], v. 4, n. 1, p. 15–20, 2008. DOI: 10.19030/jbcs.v4i1.4741. Disponível em: https://clutejournals.com/index.php/JBCS/article/view/4741. Acesso em: 18 jul. 2024.