BAKER, R. K. GTE Union Organization A Case Study. Journal of Business Case Studies (JBCS), [S. l.], v. 3, n. 3, p. 81–90, 2007. DOI: 10.19030/jbcs.v3i3.4859. Disponível em: https://clutejournals.com/index.php/JBCS/article/view/4859. Acesso em: 18 jul. 2024.