BALFANZ, H. B.; BRUNSWICK, G. J. Everybody Loves Joe. Journal of Business Case Studies (JBCS), [S. l.], v. 9, n. 4, p. 301–310, 2013. DOI: 10.19030/jbcs.v9i4.7957. Disponível em: https://clutejournals.com/index.php/JBCS/article/view/7957. Acesso em: 18 jul. 2024.