BRUNSWICK, G. J.; GNAUCK, B.; AMTMANN, R.; GRACI, S. P. Micro Talk Systems. Journal of Business Case Studies (JBCS), [S. l.], v. 9, n. 4, p. 311–320, 2013. DOI: 10.19030/jbcs.v9i4.7958. Disponível em: https://clutejournals.com/index.php/JBCS/article/view/7958. Acesso em: 18 jul. 2024.