BRYCE, K. R. The Role Of Social Media In Crisis Management At Carnival Cruise Line. Journal of Business Case Studies (JBCS), [S. l.], v. 10, n. 3, p. 231–238, 2014. DOI: 10.19030/jbcs.v10i3.8713. Disponível em: https://clutejournals.com/index.php/JBCS/article/view/8713. Acesso em: 18 jul. 2024.