{"status":true,"content":"<div class=\"csl-bib-body\">\n  <div class=\"csl-entry\">BRYCE, K. R. The Role Of Social Media In Crisis Management At Carnival Cruise Line. <b>Journal of Business Case Studies (JBCS)<\/b>, v. 10, n. 3, p. 231-238, 1 jul. 2014. <\/div>\n<\/div>","elementId":"0","events":null}