{"status":true,"content":"<div class=\"csl-bib-body\">\n  <div class=\"csl-entry\">Bryce, Kathleen R. 2014. \u201cThe Role Of Social Media In Crisis Management At Carnival Cruise Line\u201d. <i>Journal of Business Case Studies (JBCS)<\/i> 10 (3), 231-38. https:\/\/doi.org\/10.19030\/jbcs.v10i3.8713.<\/div>\n<\/div>","elementId":"0","events":null}