{"status":true,"content":"<div class=\"csl-bib-body\">\n  <div class=\"csl-entry\">Bryce, K. R. (2014) \u201cThe Role Of Social Media In Crisis Management At Carnival Cruise Line\u201d, <i>Journal of Business Case Studies (JBCS)<\/i>, 10(3), pp. 231-238. doi: 10.19030\/jbcs.v10i3.8713.<\/div>\n<\/div>","elementId":"0","events":null}