{"status":true,"content":"<div class=\"csl-bib-body\">\n  <div class=\"csl-entry\"><div class=\"csl-left-margin\">[1]<\/div><div class=\"csl-right-inline\">K. R. Bryce, \u201cThe Role Of Social Media In Crisis Management At Carnival Cruise Line\u201d, <i>JBCS<\/i>, vol. 10, no. 3, pp. 231-238, Jul. 2014.<\/div><\/div>\n<\/div>","elementId":"0","events":null}