{"status":true,"content":"<div class=\"csl-bib-body\">\n  <div class=\"csl-entry\">Bryce, Kathleen R. \u201cThe Role Of Social Media In Crisis Management At Carnival Cruise Line\u201d. <i>Journal of Business Case Studies (JBCS)<\/i> 10, no. 3 (July 1, 2014): 231-238. Accessed January 22, 2019. http:\/\/clutejournals.com\/index.php\/JBCS\/article\/view\/8713.<\/div>\n<\/div>","elementId":"0","events":null}