Videoconferencing As A Tool For Recruiting And Interviewing

Abstract

The purpose of this pilot study is to explore opportunities for CSX, a Fortune 250 transportation company, to reduce costs associated with recruiting and interviewing potential job candidates. Videoconferencing technology has been identified as a potential method of reducing these expenses. It was discovered that recruiters at CSX were spending a great deal of time and money by traveling to universities to recruit students to work for the organization. Additionally, large sums of money were spent to bring potential job candidates to the headquarters for multiple interviews, which is located in Jacksonville, FL. This pilot study was intended to enrich the limited body of recent research as it relates to the integration of videoconferencing as a tool for interviewing. This paper was also intended to gain further insight as to how CSX could benefit through the integration of videoconferencing technology into the human resource selection process in an effort to save time and money.