The Ethics Of Crisis Management: A Juxtaposition Of Examples In Cognitive-Decision Making And Framing In Corporate Crisis Management

Abstract

Ethical decision-making is a cognitive process that must be effectively managed within crisis situations that face corporations on a daily basis.  Two juxtaposed cases are presented that help to define good decision-making in crisis management and bad decision-making.  The two corporations used as case studies are Malden Mills and Enron.