CHEN, K. C. Text Mining e-Complaints Data From e-Auction Store With Implications For Internet Marketing Research. Journal of Business & Economics Research (JBER), [S. l.], v. 7, n. 5, 2009. DOI: 10.19030/jber.v7i5.2286. Disponível em: https://clutejournals.com/index.php/JBER/article/view/2286. Acesso em: 17 jul. 2024.