CASTLEBERRY, S. B.; MERRIER, P. A.; LEWIS, T. The Use Of Automated Telephone Interfaces With Customers By Local Organizations: Best Practices And Exploratory Investigation Of Usage. Journal of Business & Economics Research (JBER), [S. l.], v. 6, n. 3, 2008. DOI: 10.19030/jber.v6i3.2401. Disponível em: https://clutejournals.com/index.php/JBER/article/view/2401. Acesso em: 17 jul. 2024.