OLIPHANT, K.; SUTTON-BRADY, C. Youve Got Mail: Techniques To Increase Response Rates. Journal of Business & Economics Research (JBER), [S. l.], v. 4, n. 4, 2006. DOI: 10.19030/jber.v4i4.2651. Disponível em: https://clutejournals.com/index.php/JBER/article/view/2651. Acesso em: 17 jul. 2024.