HOUGH, M. G.; SPILLAN, J. E. Crisis Planning: Increasing Effectiveness, Decreasing Discomfort. Journal of Business & Economics Research (JBER), [S. l.], v. 3, n. 4, 2005. DOI: 10.19030/jber.v3i4.2762. Disponível em: https://clutejournals.com/index.php/JBER/article/view/2762. Acesso em: 17 jul. 2024.