Washington, M. C., E. A. Okoro, and S. U. Okoro. “Emotional Intelligence And Cross-Cultural Communication Competence: An Analysis Of Group Dynamics And Interpersonal Relationships In A Diverse Classroom”. Journal of International Education Research (JIER), vol. 9, no. 3, May 2013, pp. 241-6, doi:10.19030/jier.v9i3.7881.