CLOTTEY, T. A.; COLLIER, D. A.; STODNICK, M. Drivers Of Customer Loyalty In A Retail Store Environment. Journal of Service Science (JSS), [S. l.], v. 1, n. 1, p. 35–48, 2008. DOI: 10.19030/jss.v1i1.4300. Disponível em: https://clutejournals.com/index.php/JSS/article/view/4300. Acesso em: 15 jun. 2024.