A Motivational Framework For Understanding IS Use And Decision Performance

Abstract

Despite the considerable resources that have been devoted to the study of information systems (IS) use and decision performance, much remains unknown about variables that provide valuable insight into these two important constructs.  We propose a comprehensive research framework for understanding IS use and decision performance.  In particular, we focus on the significant role of the motivation factor in explaining IS use and decision performance.  We develop our research framework based on a review of motivation, systems, decision performance, information processing, and auditing literatures.  A new stream of research is presented based on our motivational framework.