A Strategic Conceptualization Of The IT Outsourcing Decision And The Role Of Teams

Abstract

We examine how organizational, individual, and team factors affect team-based judgment of value for outsourcing information technology (IT) services. The study of team-based judgment of value is important because team designs are growing in popularity to support the customization of IT services to meet larger, organizational objectives. A strategic reconceptualization of how IT outsourcing decisions are operationalized through team-based judgments of value is fundamental for understanding how organizational objectives, work requirements, and contractual conditions are framed and executed.