Can Computers Motivate? The Association Between End User Computing Levels, Job Motivation, And Job Core Characteristics: A Field Study

Abstract

While end user computing (EUC) has been studied from the standpoint of classification and management, less attention has been placed on how the utilization of the technology impacts on users jobs. This study proposes that differing levels of EUC activity will be associated with differing levels of job characteristics and computer related job outcomes. The study focused on the jobs of 121 middle managers and professional workers enrolled in an MBA program at a southeastern university. The study finds that with successive levels of complexity in EUC utilization, there are corresponding increases in the levels of users' experiencing of job core characteristics.