The Contribution Of Employment Satisfaction Factors To Recruiting, Retaining And Career Development Of Information Systems And Technology Professionals

Abstract

Attracting and motivating people to work is a time-honoured subject that presents an ongoing challenge for employers who desire to attract and retain high quality information systems and technology (IS&T) professionals in the face of a sustained global shortage of talented staff. 

This paper explores issues surrounding the retention of IS&T staff by employers.  The findings demonstrate that the three groups have different perspectives and priorities regarding what workplace factors are important to attracting and retaining them as employees of a given organisation.  The paper reports research that examined work motivators from the perspectives of information systems and technology IS&T students; practitioners, and employers.  The findings and discussion presented are based on a survey of 253 students, 136 practitioners, and 137 employers.  Factor analysis identified three “Employment Factors”.  They are Factor 1 – Work Environment, Factor 2 – Internal Relations; and Factor 3 – Tangible Rewards.