The Role Of External Review Agents In Information Systems Disaster Recovery Planning (DRP) In Community-Based Institutions

Abstract

A survey of credit unions, school districts, and hospitals provided a sample of computer users subject to external financial, regulatory, and accreditation reviews in which DRP¹ is considered an essential part of the process. This study examined the perceptions of top-level managers in these three institutions toward the role of external review agents in increasing the awareness of management to their responsibilities in DRP. The findings indicate that the managers surveyed perceive the influence of external DRP review agents to be relatively unimportant. This attitude represents a stark deviation from the recommendations provided in current DRP research literature.