A Multi-Dimensional View Of Socio-Technical Information Systems Research And Technochange

Abstract

Technical change is almost always the catalyst for organization change. Technochange is the use of information technology to drive improvements in organizational performance. Therefore, the objective of this paper is to continue the movement from socio-technical thinking to technochange thinking by analyzing the socio-technical research on information technology projects from different viewpoints. This is accomplished by using a multi-dimensional framework that delivers a fresh research perspective into the information technology, human and organization aspects of technochange. The results are a socio-technochange conceptual frame for the types of statistical analysis employed, the level of analysis conducted, the logical relationships between the causes and the outcomes, and the impact on the organization. This provides a coherent synopsis of the tools and interpretations needed to give us sufficient background to better understand technochange and its relationship to improved organizational performance.